Category: E-Commerce

Food Industry Delivery Trends!

Food Waste and World Hunger – The Food Supply Chain is Broken!

It’s never been easier for food companies and food industry to reach their customers. Restaurant delivery has grown 20% in the last five years; while estimates differ, online food delivery sales are estimated to grow as high as $220 billion by 2023 – 40% of total restaurant sales.

Online grocery may lag behind restaurants in online delivery adoption, but it’s definitely growing. Deutsche Bank estimates that the $24 billion online grocery market will surge to 120$ billion by 2025.

One reason for this growth is the recent proliferation of delivery models and fleet types: same hour, same day and next day delivery; single fleet, multi-fleet, crowdsourced fleets and in-house fleets; deliver from store, curbside pickup, delivery from robotic warehouses, and so many others.

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Innovative Business Ideas for Aspiring Entrepreneurs!

The Most Profitable Online Business Ideas!

In today’s fast-evolving marketplace, innovation is crucial for success. Aspiring entrepreneurs can seize numerous opportunities by tapping into current trends and consumer needs.

Here are some promising business ideas for aspiring entrepreneurs, complete with insights into why they have the potential to thrive.

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The Ultimate Guide for Online Shopping!

ECommerce Overpackaging is an Absolute Disgrace!

We have all been there. You want to buy something online, but you’re not sure if it’s going to be delivered in time or if the quality will be as good as what you see on the website while online shopping.

Well with this ultimate guide for online shopping, we hope that things won’t get any more confusing for you.

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Customers Do Not Care About Your Problems!

Omnichannel Customer Service Best Practices!

“The system is down.  We can’t ship any customer orders. We’re not sure when the system will be back up again.”  Oh no … Customers do not care about this stuff.

Coming into the Holidays, the busiest time of the year, that is the last thing that I wanted to hear.

I thought about it and said, “The Customer doesn’t care.“

From that point forward we pulled together the necessary resources and visibility to get the problem solved quickly.   But the message was clear: The Customer doesn’t care about our internal problems.

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Amazon and Bitcoin – What’s Next?

Competing against Amazon? You Need A Blue Ocean Strategy!

We have seen many people taking a new leap in crypto circles in the past few years, particularly in Bitcoin. Thanks to the meteoric rise of the coin, many people experimented a lot with the coin.

Several teenagers and college students have invested in this domain and won big in Bitcoin. Several families seemed to have mortgaged their homes. Also, many more billionaires seemed to have suggested around 10 percent of the assets all over the digital currency.

There are loads of money when it comes to playing and the people’s livelihood and saving the same on the line.

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Same Day Delivery Benefits for Small Business! (Infographic)

Same Day vs Next Day Delivery … What’s the Difference? (Infographic)

Believe it or not, the world is shrinking. For clarification, the world is not physically shrinking, but instantaneous communication definitely makes the world seem like it can fit in the palm of your hand, just like how people now want same day delivery.

For those of you that are still confused, technology has made communicating with others around the world that much easier. Not only has this communication with friends and family members become more convenient, communicating with major retailers around the world has too. 

That being said, we now live in a time where the internet or eCommerce industry has evolved to a point where consumers are able to order and receive packages the same day, also known as same-day delivery.

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7 Proven Tactics for Increasing Google’s Awareness of Your Shopify Store!

How Different Industries Take Different Approaches to SEO!

In today’s digital marketplace, simply having an online store isn’t enough. To attract customers and drive sales, your Shopify store needs to be easily discoverable by search engines, particularly Google.

Boosting your store’s visibility can seem daunting, but with the right strategies, you can significantly enhance your SEO (Search Engine Optimization) and increase organic traffic.

Here are seven proven tactics to help increase Google’s awareness of your Shopify store.

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Reasons to Invest in Excellent Customer Service for Your Online Store

The Omni-channel Approach to Customer Experience!

Online businesses are booming. It has become second nature for increasing numbers of consumers to buy online, whether they are shopping for new shoes or a new car. That’s not to say, however, that online businesses can afford to grow complacent when it comes to providing excellent customer service.

Discover why creating a seamless customer experience is essential for your brand, below. 

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Why Have So Many Businesses Moved Online?

ECommerce SEO : How Online Stores Can Drive Organic Traffic!

Over the last few years, there has been a huge boom in online business, which has seen so many business moved online both for cost and convenience reasons. It might not come as too much of a surprise to see that many companies have continued to flourish as a result.

This could be for any number of reasons, but one of them is customer satisfaction. 

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Warehousing: Optimize Storage Locations!

Disruptive Warehouse Technologies for Any Company!

“We just spent several millions of dollars on a new Warehouse Management System for our E-Commerce Online Distribution Centre.  We do not need to spend any more money on our Supply Chain.” That sounded very intriguing to say the least.  At a minimize we needed to optimize storage.

The E-Commerce business anticipated 20-30% year to year growth. I could only interpret, having just joined the company, that all of the steps and planning needed had been taken.  We had to ensure that the Distribution Centre could handle Holiday volumes, especially over the Black Friday/Cyber Monday period.

However imagine my surprise when I went to the Online Distribution Centre.  All I saw was a very large warehouse with nothing but racks and shelving as far as the eye could see.  Employees were pushing carts up and down aisles, across the entire warehouse.  They were trying to find each of the products required to fill a particular customer order. The company had just invested in an expensive Warehouse Management System.

Yet  no time or money had been spent on process optimization, order fulfillment cycle time reduction,  cost reduction, or peak capacity load management.

We were in for a hectic Holiday season, at best!

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Transform Your eCommerce Business with Supply Chain Excellence!

Why Effective Supply Chain is Critical to a Successful ECommerce Business!

While offering access to global markets, eCommerce has also created a new set of challenges for businesses, particularly when it comes to supply chain management. Consumers expect fast and personalized delivery options, and a well-designed supply chain network can help them meet these expectations and enhance the overall customer experience.

Let’s explore the changing eCommerce landscape, the challenges faced by businesses, and how they can be addressed through intelligent eCommerce supply chain excellence.

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The 5 Point Last Minute Black Friday Supply Chain Checklist!

Black Friday – If Your Supply Chain Isn’t Ready Now You Are In Trouble!

Black Friday is almost here!  The Last Minute Black Friday Supply Chain checklist is here too!

It marks the tipping point demarcating the less busy, preparation focussed pre-Black Friday period from the frantically busy, execution focussed post-Black Friday period.

Record sales are expected from the online retail channel in particular, as is the case year after year.

For Supply Chain teams this means that time is running out to ensure that all of the planning, preparation, contingencies, resources, systems, processes and goods are in place.  

Here is our Last Minute Black Friday checklist.

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5 Things to Know About Publishing a Book Online!

Supply Chain Gone Viral! The Pandemic Diaries (Ebook)

If you’ve ever dreamt of becoming a published author, now may be the perfect time to get your book out into the world. With the rise of digital publishing, it’s become easier and more accessible than ever to publish a book online. 

However, if you’re new to the process, it can be overwhelming to know where to start. This article will cover some important things to know before publishing a book online.

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Get Ready for Holiday Now: Make It Boring (From A Supply Chain Perspective)!

Black Friday – If Your Supply Chain Isn’t Ready Now You Are In Trouble!

The Holiday season finished recently.  And the next Holiday season may seem far away.  But in the area of E-Commerce Fulfillment it will be here before you know it.  Now is the time to begin implementing the improvements and strategies you need to make this coming Holiday season more successful than last year.

Having gone through the ups and downs and stresses of several Retail Holiday seasons myself, one January I gave this direction to my team.  For the upcoming Holiday our theme was that we were going to have a BORING Holiday season … from a Supply Chain perspective.

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Micro Fulfillment in Store!

Featuring Our 10 Best Warehouse Order Fulfillment Articles!
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Decades ago a customer could call their local grocery store and order the goods they wanted, for either pick up at the store or for home delivery. This option for order fulfillment had been adopted by some in the intervening decades. However this Micro Fulfillment has only become a more pervasive and dominant option due to the pandemic, which has shut down or restricted traditional retail in store selling.

Ship from store and Pick up in store last mile delivery options have been understood for some time but there have been reasons, pre-pandemic, which have inhibited their adoption.

Let’s explore in store Micro Fulfillment in more depth.

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